1. Information We Collect
When you contact us through our website, phone, WhatsApp, or email, we may collect the following information:
• Your name
• Phone number or WhatsApp number
• Email address (if provided)
• Your location or address (for on-site service booking)
• Description of your device issue
We do not collect sensitive financial information through our website.
2. How We Use Your Information
We use the information you provide for the following purposes:
• To respond to service enquiries and book appointments
• To provide computer repair and IT support services
• To send service confirmations or follow-up communications
• To improve the quality of our services
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Contact Methods
When you contact us via phone call or WhatsApp at +91 6355 183 655, your number may be saved in our communication records to facilitate ongoing service support. When you email us at hstechwarelimited@gmail.com, your email address is used only to respond to your query.
4. Cookies and Website Analytics
Our website may use basic analytics tools to understand visitor behaviour (such as page views and traffic sources). These tools may use cookies or similar technologies. We do not use this data to personally identify you. You can disable cookies in your browser settings at any time.
5. Data Security
We take reasonable measures to protect the personal information you share with us. Access to your information is limited to authorised personnel only and is used solely for service delivery. However, no data transmission or storage system is 100% secure, and we cannot guarantee absolute security.
6. Third-Party Links
Our website may contain links to external websites such as Google Maps or social media platforms. We are not responsible for the privacy practices of those third-party websites. We encourage you to review their privacy policies before sharing any personal data.
7. Retention of Information
We retain customer contact information only as long as necessary to provide services and follow up on open service requests. You may request deletion of your information by contacting us directly.
8. Your Rights
You have the right to:
• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for future communications
To exercise any of these rights, please contact us at hstechwarelimited@gmail.com or call +91 6355 183 655.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
HS Techware Limited
B-57, Someshwar Society, Nr. Parivar Char Rasta, Dabhoi - Waghodia Ring Rd, Vadodara, Gujarat 390025
Phone / WhatsApp: +91 6355 183 655
Email: hstechwarelimited@gmail.com